Improve email verification help

This commit is contained in:
rubenwardy 2021-11-24 17:10:45 +00:00
parent 4f69dd8d32
commit dd352faa31
5 changed files with 72 additions and 11 deletions

@ -139,8 +139,7 @@ def handle_register(form):
send_anon_email.delay(form.email.data, "Email already in use",
"We were unable to create the account as the email is already in use by {}. Try a different email address.".format(
user_by_email.display_name))
flash("Check your email address to verify your account", "success")
return redirect(url_for("homepage.home"))
return redirect(url_for("flatpage", path="email_sent"))
elif EmailSubscription.query.filter_by(email=form.email.data, blacklisted=True).count() > 0:
flash("That email address has been unsubscribed/blacklisted, and cannot be used", "danger")
return
@ -165,8 +164,7 @@ def handle_register(form):
send_verify_email.delay(form.email.data, token)
flash("Check your email address to verify your account", "success")
return redirect(url_for("homepage.home"))
return redirect(url_for("flatpage", path="email_sent"))
@bp.route("/user/register/", methods=["GET", "POST"])
@ -212,13 +210,20 @@ def forgot_password():
We were unable to perform the password reset as we could not find an account
associated with this email.
</p>
<p>
This may be because you used another email with your account, or because you never
confirmed your email.
</p>
<p>
You can use GitHub to log in if it is associated with your account.
Otherwise, you may need to contact rubenwardy for help.
</p>
<p>
If you weren't expecting to receive this email, then you can safely ignore it.
</p>
""")
flash("Check your email address to continue the reset", "success")
return redirect(url_for("homepage.home"))
return redirect(url_for("flatpage", path="email_sent"))
return render_template("users/forgot_password.html", form=form)
@ -370,8 +375,7 @@ def unsubscribe_verify():
db.session.commit()
send_unsubscribe_verify.delay(form.email.data)
flash("Check your email address to continue the unsubscribe", "success")
return redirect(url_for("homepage.home"))
return redirect(url_for("flatpage", path="email_sent"))
return render_template("users/unsubscribe.html", form=form)

@ -146,10 +146,8 @@ def handle_email_notifications(user, prefs: UserNotificationPreferences, is_new,
db.session.add(ver)
db.session.commit()
flash("Check your email to confirm it", "success")
send_verify_email.delay(newEmail, token)
return redirect(url_for("users.email_notifications", username=user.username))
return redirect(url_for("flatpage", path="email_sent"))
db.session.commit()
return redirect(url_for("users.email_notifications", username=user.username))

@ -0,0 +1,7 @@
title: Check your email
toc: False
We've sent an email to the address you specified.
You'll need to click the link in the email to confirm it
<a class="btn btn-secondary" href="/help/faq/#my-verification-email-never-arrived">My email never arrived</a>

@ -1,8 +1,10 @@
title: Help
toc: False
## General Help
* [Frequently Asked Questions](faq)
* [Content Ratings and Flags](content_flags)
* [Non-free Licenses](non_free)
* [Why WTFPL is a terrible license](wtfpl)

50
app/flatpages/help/faq.md Normal file

@ -0,0 +1,50 @@
title: Frequently Asked Questions
## Users and Logins
### How do I create an account?
How you create an account depends on whether you have a forum account.
If you have a forum account, then you'll need to prove that you are the owner of the account. This can
be done using a GitHub account or a random string in your forum account signature.
If you don't, then you can just sign up using an email address and password.
GitHub can only be used to login, not to register.
<a class="btn btn-primary" href="/user/claim/">Register</a>
### My verification email never arrived
There are a number of reasons this may have happened:
* Incorrect email address entered.
* Temporary problem with ContentDB.
* Email has been unsubscribed.
If the email doesn't arrive after registering by email, then you'll need to try registering again in 12 hours.
Unconfirmed accounts are deleted every 12 hours.
If the email verification was sent using the Email settings tab, then you can just set a new email.
If you have previously unsubscribed this email, then ContentDB is completely prevented from sending emails to that
address. You'll need to use a different email address, or [contact an admin](https://rubenwardy.com/contact/) to
remove your email from the blacklist.
## Packages
### How can I create releases automatically?
There are a number of methods:
* [Git Update Detection](update_config): ContentDB will check your Git repo daily, and create updates or send you notifications.
* [Webhooks](release_webhooks): you can configure your Git host to send a webhook to ContentDB, and create an update immediately.
* the [API](api): This is especially powerful when combined with CI/CD and other API endpoints.
## How do I get help?
Please [contact rubenwardy](https://rubenwardy.com/contact/).